Refund Policy

We provide a full refund if the product is not as described.

Refund Eligibility

• Our refund policy lasts 14 days from the date of purchase.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase is required.

Refund Process

1. Send us an email expressing your wish to get a refund.
2. Once your return is received and inspected, we will notify you via email.
3. If approved, your refund will be processed within 14 days.
4. A credit will be automatically applied to your original method of payment.

Shipping

• To return your product, mail it to our UK address (provided upon email contact).
• You are responsible for paying the return shipping costs.
• Shipping costs are non-refundable.
• If refunded, the cost of return shipping will be deducted from your refund.

Please note: If 14 days have passed since your purchase, we cannot offer you a refund or exchange.